Effective date: May 20, 2013
Our website uses industry-standard encryption technology to ensure that your credit card numbers remain secure. Additionally, we have put in place reasonable procedural and technical standards to protect the security of our website and information we maintain. However, we cannot guarantee that any electronic commerce is totally secure. We encourage you to be proactive and take steps to protect yourself online, including ensuring that any online account information you have remains secure.
When you visit our website, we only collect contact information (i.e. your name, address, phone number, e-mail address, etc.) from you that is necessary for billing and shipping purposes. If information is voluntarily provided for other purposes, such as follow-ups, questions, requests for product samples or brochures, or subscription to our newsletter, it will be used in accordance with your intention.
If you utilize our live chat option or submit your contact information to a product specialist through our website, we may ask you for personal information such as your name, address, phone number, or email address so that we can respond to your questions or comments. We may use the information you provide to respond to your questions or comments, to fulfill your request or order, to provide you with customized customer service or to otherwise provide or improve our products and services.
We will not send you any online newsletters or similar e-mail marketing communication unless you personally request or subscribe to these communications. If you do choose to receive any such e-mail communication from us, you will always have the opportunity to “unsubscribe” from receiving these communications at any time. We will not share your personal information with other marketers at unaffiliated companies. We may provide your personal information to third parties who provide services on our behalf. These parties may use the information solely in conjunction with the specific services they provide for us and will not disseminate this information for any other purpose. Our goal is to provide you with a customized and positive customer service experience, so your information will not be used or shared unless necessary to meet these goals.
This website is operated in the United States and therefore governed by U.S. law. If you are a web user located outside the United States and contact us, please be advised that any information you provide to us will be transferred to the United States. Also, through submitting your information you are authorizing the transfer and processing of this information within the U.S. and your country may provide different levels of protection that the laws of the United States regarding e-commerce.
If you have a question please email us at firstname.lastname@example.org or mail us at 145 Towne Lake Pkwy, Suite 301, Woodstock, GA 30188. We can also be reached by telephone at 770-926-4110 weekdays from 8:00 a.m. – 6 p.m. Eastern Time.